CUSTOMER SURVEY

Please spare a couple of minutes to complete our short customer survey below.

(* required fields)

We thank you in advance for your time as your feedback is very much appreciated.

	Your details
Name:	*
Email Address:	*
Telephone:	*
I am the:	End User   Builder/Architect
How did you hear about us?	-- Please Select -- Google Yahoo Yell Bing Ask Jeeves The Construction Centre The Blue Directory Other Internet ------------------------ A friend or family ------------------------ Daily Express Daily Mail The Sun The Times Telegraph Mail on Sunday ------------------------ Grand Designs Design et al Home Building & Renovating Real Homes Glass & Glazing Conservatory Magazine
	Our Product
Type of product purchased?	-- Please Select -- Rooflight Frameless Rooflight Shaped Rooflight Roof Lantern
First impression upon receipt of your product?	Excellent   Good   Average   Poor
Overall impression of our product once fully installed?	Excellent   Good   Average   Poor
Quality of our product?	Excellent   Good   Average   Poor
Could our product be improved in any way?	Yes   No
Please state how our product could be improved?
	Our Service
What was your initial contact via?	Phone   Email   Mail
Quality of advice given by our sales team?	Excellent   Good   Average   Poor
Quality of information received by post (if applicable)?	Excellent   Good   Average   Poor
Manner and helpfulness of our Production Co-ordinator?	Excellent   Good   Average   Poor
Manner and helpfulness of our Delivery team?	Excellent   Good   Average   Poor
	Our Website
First impression when you arrived at our website?	Excellent   Good   Average   Poor
Did you find all the information that you required on our website?	Yes   No
What additional information would you have found useful?
Did you find our website easy to navigate?	Yes   No
Please explain how this could be improved:
Did you find it easy to order using our site?	Yes   No
What could have made the order process easier?
If we could improve our site in any way please tell us your ideas
	Overall
Would you buy our products again and recommend us to other people that could benefit from our products in the future?	100% Yes   75% Yes   50% Yes   No
We value your feedback, please summarise your experience with Vision Rooflights
Anti-spam measure	?